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John Wayne Santa Ana Airport Informational Guide to JWA John Wayne Santa Ana Airport (SNA) - NON OFFICIAL

Services JWA John Wayne Santa Ana Airport

Information counters

You can find information booths in the first level of the terminal building. Assistance to travelers by the ambassadors or “red coats” is provided.

Find them in the second level.

Bob Hope USO

JWA Airport offers on Terminal B several amusement services to troops and military retirees.

Opening hours: From 06:00 am to 10:00 pm every day.


Find plenty of ATMs throughout all terminals. 

Baby care rooms

There is a baby care room at Terminal B specially equipped to feed, change diaper or breastfeed your baby.

Animal Relief Area

If you are travelling with either pets or family, there are available animal relief areas on the first level outside Terminal A, outside Terminal C and on the secure side of the main terminal nearby Gates 12 and 13.

Telecommunication machines for deaf people

Find at both Terminal A & B special machines for deaf people. 

US Customs and Border Protection

At Terminal C find the US Customs and Border Protection FIS (Federal Inspection Service) for international flights.

There are also Global Entry kiosks for registered users just to fasten the process.

Other services

- Toilets
- Elevators
- Escalators
- Baggage Claim
- Baggage Carts
- Baggage Claim Offices
- Wheel-chair renting service
- Art Exhibitions
- Elevators
- Pay phones
- Airport Security Office
- Ground Transportation Centre
- Helping Hands Team
- Electric Power Outlets
- Phone cards provider service


Terminal A

American Airlines Admirals Club: Terminal A. Open from 05:15 am to 07:00 pm. Services: Snacks, Wi-Fi, drinks, TV, Internet Terminals. 

Terminal B

USO Lounge: Terminal B. From 06:00 am to 10:00 pm. Services: Snacks, TV, Wi-Fi, telephones, Internet Terminals. 

United Airlines United Club: Terminal B. From 05:15 am to 08:45 pm. Services: Food, snacks, Wi-Fi, food.